Post Occupancy Surveys
Overview
A post occupancy survey is a complaint response system set up between
the building management team and occupants to collect anonymous
comments about thermal comfort, acoustics, indoor air quality, lighting
levels, building cleanliness and other occupant comfort issues. For better
evaluation, a well-established survey system should be set up, which
details the survey period, review period of the post occupancy survey
form and the number of occupants to be surveyed.
Benefits for Office Building
Proper pest control not only creates a
healthy working environment within
the building but also minimises
damage to the structural components
and landscaped areas caused by
pests and therefore eliminates the
maintenance cost.
Good pest control benefits the
marketing of the building and
increases the competitiveness of the
building.
Benefits for Office Unit
It creates a good and healthy
indoor environment for staff
through a reduction of the
exposure to potentially hazardous
chemical, biological and particulate
contaminants.
• Carefully source appropriate
office buildings with good pest
control
• Prepare the area for pest control
services
• Encourage staff to participate
in pest control educational
training provided by building
management
Pest Control
Overview
Pests in the surrounding environment will carry disease or cause health
problems. Pest control is not only the responsibility of the cleaning staff
but also requires the joint effort of maintenance staff, building managers,
building occupants and pest management professionals. Traditional
pest control only involves the routine application of pesticides which is
insufficient. Office building/units with bad pest control may lower the
attractiveness of the building and affect the health and the productivity
of the staff.
Green Strategies for Office Building
Green Strategies for Office Unit
• Develop, implement and
maintain an indoor integrated
pest management plan
• Educate building occupants on
integrated pest management
• Arrange regular pest control
inspections
Office
UNIT
Office
BUILDING
OPERATION AND MANAGEMENT STAGE
4.1.9 Pest Control
Benefits for Office Building
It encourages the use of occupants’
feedback to improve building
operation and maintenance.
Post occupancy surveys also keep the
management team up to date with
how buildings perform in practice.
Office
UNIT
Office
BUILDING
Sample of a Post Occupancy Survey
1
st
reference : HKQAA SBI reference guide
2
nd
reference: LEED reference guide O+M Version 4
Figure 4.1.35 Sample of a post occupancy survey
OPERATION AND MANAGEMENT STAGE
4.1.10 Post Occupancy Surveys
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