- Do I need to create a user account to access CPD online training?
Yes, new users must register a user account prior to enrolling training programmes. You will receive an e-mail with your login and password credentials.
- What do I do if I forget my login ID or password?
You can click the forget password button in user login page and enter the login (your email address) to retrieve the password.
If you still cannot retrieve the password, please contact the HKGBC at 3994 8818 or email us at is@hkgbc.org.hk.
- How long do I have to complete the online training programme?
You have 30 calendar days from receipt of payment in which to complete the online training programme. You have full access to the online training programme for the entire 30 calendar days, allowing you to set your own pace of study.
- How long do I have to complete the quiz?
There is no time limit to complete the quiz. You are only required to complete the quiz during the period of validity of your purchased online training programme.
- Is the quiz can only do once?
No. Once you have done the quiz, you will have the pass or fail grade show in the page and you are able to change the answer of quiz.
- How can I prove that I've finished my training with CPD?
If you have passed the quiz of the online training programme, you may find your quiz result as “Passed” and number of CPD credits earned will be shown together with the CPD certificate for you to download.
- Is there a discount when purchasing multiple online courses?
We may have promotion campaign for any discount regularly. Please visit our website for details on discounts and group rates.
- Does becoming a BEAM pro make me a HKGBC member?
BEAM pro status does not automatically confer HKGBC member as well. Please visit our website www.hkgbc.org.hk for details on HKGBC member application.
- Is there someone I can call for help?
Yes, if you experience any difficulties, you can contact HKGBC at 3994 8818 or email us at is@hkgbc.org.hk.
|